Privacy Policy

​Updated: 10 December 2025

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KRA Dog Scoops (“we,” “our,” “us”) respect your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services.

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1. Information We Collect

We may collect the following information when you use our services or contact us:

• Name, address, phone number, and email address

• Payment details (processed securely through third‑party providers such as Stripe or Hnry)

• Service preferences (e.g., yard size, number of dogs, add‑ons selected)

• Any communications you send us (emails, messages, or feedback)

 

2. How We Use Your Information

We use your information to:

• Provide and manage our dog waste removal services

• Process payments and issue GST‑compliant invoices

• Communicate with you about bookings, reminders, and updates

• Improve our services and customer experience

• Comply with legal and tax obligations in New Zealand

 

3. Sharing of Information

We do not sell or rent your personal information. We may share data only with:

• Trusted third‑party providers (e.g., payment processors, email hosting services)

• Government agencies or regulators when legally required (e.g., GST compliance)

 

4. Data Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. Payment details are handled securely by third‑party providers and are not stored directly by us.

 

5. Your Rights

Under New Zealand privacy law, you have the right to:

• Access the personal information we hold about you

• Request corrections to your information

• Withdraw consent for non‑essential communications

To exercise these rights, contact us at info@kradogscoops.co.nz.

 

6. Retention

We retain your information only as long as necessary to provide services and meet legal obligations (e.g., GST record‑keeping).

 

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

 

8. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

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KRA Dog Scoops
Email: info@kradogscoops.co.nz
Phone: 022 65 11 248
Te Awamutu, New Zealand